Revised September 18, 2024

This privacy notice for Level And Square Glass, Window And Door ("we," "us," or "our"), describes how and why we might collect, store, and/or use ("process") your information when you use our services, such as when you:

* visit our website at https://levelandsquareglasswindowanddoor.com, or any website of ours that links to this privacy notice.

* engage with us in other related ways, including any sales, marketing, or events.

Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our services.

What personal information do we process? When you visit, use, or navigate our services, we may process your name, email, or phone number, depending on how you interact with us and the services, the choices you make, and the products and features you use.

Do we process any sensitive personal information? We do not process sensitive personal information.

Do we collect any information from third parties? We do not collect any information from third parties.

How do we process your information? We process your information to provide, improve, and administer our services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so.

In what situations do we share personal information? We may share personal information when placing orders for products, such as windows and doors.

How do you exercise your rights? The easiest way to exercise your rights is by contacting us. We will consider and act upon any request in accordance with applicable data protection laws.

TABLE OF CONTENTS

1. WHAT INFORMATION DO WE COLLECT? 

2. HOW DO WE PROCESS YOUR INFORMATION? 

3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION? 

4. HOW LONG DO WE KEEP YOUR INFORMATION? 

5. DO WE COLLECT INFORMATION FROM MINORS? 

6. WHAT ARE YOUR PRIVACY RIGHTS? 

7. CONTROLS FOR DO-NOT-TRACK FEATURES 

8. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS? 

9. DO WE MAKE UPDATES TO THIS NOTICE? 

10. HOW CAN YOU CONTACT US ABOUT THIS NOTICE? 

11. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

1. WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to us

In Short:We collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services, when you participate in activities on the services, or otherwise when you contact us. The only information we collect is your name, email address, and maybe your phone number.

Personal Information Provided by You. The personal information that we collect depends on the context of your interactions with us and the services, the choices you make, and the products and features you use.

Sensitive Information. We do not process sensitive information.

All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

Information automatically collected

The information we collect includes:

Log and Usage Data. Log and usage data is service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our services and which we record in log files. 

Services (date/time stamps associated with your usage, pages and files viewed, searches, and other actions you take such as which features you use), device event information (such as system activity, error reports (sometimes called "crash dumps").

2. HOW DO WE PROCESS YOUR INFORMATION?

In Short:We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.

We process your personal information for a variety of reasons, depending on how you interact with our Services, including:

To identify usage trends. We may process information about how you use our Services to better understand how they are being used so we can improve them.

3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

We may need to share your personal information in the following situations:

Business Transfers. We may share personal information when placing orders for products, such as windows and doors.

4. HOW LONG DO WE KEEP YOUR INFORMATION?

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

5. DO WE COLLECT INFORMATION FROM MINORS?

We do not knowingly collect data from or market to children under 18 years of age.

6. WHAT ARE YOUR PRIVACY RIGHTS?

You may review, change, or terminate any services we are providing at any time, but the deposit you pay for services is non-refundable.

7. CONTROLS FOR DO-NOT-TRACK FEATURES

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy notice.

California law requires us to let you know how we respond to web browser DNT signals. Because there currently is not an industry or legal standard for recognizing or honoring DNT signals, we do not respond to them at this time.

8. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

In Short:If you are a resident of California, you may have the right to request access to and receive details about the personal information we maintain about you and how we have processed it, correct inaccuracies, get a copy of, or delete your personal information. You may also have the right to withdraw your consent to our processing of your personal information. These rights may be limited in some circumstances by applicable law. More information is provided below.

Categories of Personal Information We Collect

We have collected the following categories of personal information in the past twelve (12) months:

Category Examples Collected

A. Identifiers:

Contact details, such as real name, alias, 

Telephone or mobile contact number

Email address, and account name

B. Commercial information:

Transaction information, purchase history, financial details, and payment information

C. Professional or employment-related information:

Business contact details in order to provide you our services at a business level or job title, work

history, and professional qualifications if you apply for a job with us.

We may also collect other personal information outside of these categories through instances where you interact with us in person, online, or by phone or mail in the context of:

* Receiving help through our customer support channels;

* Participation in customer surveys or contests; and

* Facilitation in the delivery of our services and to respond to your inquiries.

We will use and retain the collected personal information as needed to provide the Services or for:

Will your information be shared with anyone else?

We may disclose your personal information with our product providers pursuant to a written contract between us and each product provider.

We may use your personal information for our own business purposes, such as for undertaking internal research for technological development and demonstration. This is not considered to be "selling" of your personal information.

Your Rights

You have rights under certain US state data protection laws. However, these rights are not absolute, and in certain cases, we may decline your request as permitted by law. These rights include:

Right to know whether or not we are processing your personal data.

Right to access your personal data.

Right to correct inaccuracies in your personal data.

Right to request the deletion of your personal data.

Right to obtain a copy of the personal data you previously shared with us.

Right to non-discrimination for exercising your rights.

Right to opt out of the processing of your personal data if it is used for targeted advertising (or sharing as defined under California’s privacy law), the sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects ("profiling").

Right to obtain a list of the product providers to which we have disclosed personal data.

How to Exercise Your Rights

To exercise these rights, you can contact us by submitting a data subject access request, or by calling 1-858-222-9518.

Request Verification

Upon receiving your request, we will need to verify your identity to determine you are the same person about whom we have the information in our system. We will only use personal information provided in your request to verify your identity or authority to make the request. However, if we cannot verify your identity from the information already maintained by us, we may request that you provide additional information for the purposes of verifying your identity and for security or fraud-prevention purposes.

If you submit the request through an authorized agent, we may need to collect additional information to verify your identity before processing your request and the agent will need to provide a written and signed permission from you to submit such request on your behalf.

9. DO WE MAKE UPDATES TO THIS NOTICE?

In Short:Yes, we will update this notice as necessary to stay compliant with relevant laws.

We may update this privacy notice from time to time. The updated version will be indicated by an updated "Revised" date at the top of this privacy notice. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.

10. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have questions or comments about this notice, you may contact us by post at:

Level And Square Glass Window And Door, 2128 Catalina Blvd, San Diego, CA, 92107, United States.

11. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

You have the right to request access to the personal information we collect from you, details about how we have processed it, correct inaccuracies, or delete your personal information. You may also have the right to withdraw your consent to our processing of your personal information. These rights may be limited in some circumstances by applicable law. To request to review, update, or delete your personal information, please fill out and submit a data subject access request or call 1-858-222-9518.